Sr. Credit & Collections Analyst

Job ID

4599

Date posted

09/19/2025

Department

FIN

Work Location Type

Remote

Senior Credit and Collections Analyst

The purpose of this position is to facilitate the prompt collection of the company’s Accounts Receivable. This position will contribute to the company achieving its cash collections and DSO goals and minimizing the company’s Bad Debt Expense.

This position would be depended upon to perform at a consistently high level and make contributions to improving the processes utilized in the department. This position involves contact with our customers, primarily via telephone and email, to check on the payment status of open invoices. Once payment status is established, the task evolves into providing support to effect a timely resolution of those issues that may be impeding our ability to elicit payment from the customer.

Responsibilities:

• Manage a portfolio of customer accounts
• Ensure timely cash collections in order to achieve department targets
• Accurate Cash Projections of assigned accounts
• Resolves complex or highly visible customer payment issues
• Perform account analysis related to invoicing and payments received
• Interface with customer base and sales personnel to ensure timely follow-up on collection issues and
• respond to client inquiries in a timely manner
• Manage monthly A/R close, account reconciliation, and preparation of related audit schedules
• Responsible for assigned monthly account reconciliations
• Prepare various analyses as required
• Participate in quarterly audits as requested
• Evaluate and assist in improving current systems and process
• Acts as a mentor for AR Specialist II and AR Specialist II
• Complete additional projects as assigned
• Additional responsibilities as assigned by manager

Required Knowledge and Skills:

• Ability to work with multiple tasks to meet deadlines
• Must be highly organized
• Must be able to effectively communicate with all levels of personnel and external contacts
• Possess good customer service and influencing skills and expected to be highly responsive to internal and external customer needs
• Demonstrated excellent problem-solving skills
• Ability to work independently and handle frequent interruptions and priority changes
• Requires minimal supervision for day to day tasks
• Demonstrated proficiency with MS Excel

Basic Qualifications:

• High school diploma/ GED
• Five plus (5+) years of B2B Collections experience

Preferred Qualifications:

• AA degree with Field of Study in Accounting/Finance
• NACM CBA or CBF Designation
• Advanced Excel skill set

EEO, Privacy, and Adaptability

Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com.At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

About Us

At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives.We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.